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In the "Ações contra planos de saúde crescem 21% em maio | BandNews" YouTube video, Eline de Oliveira discusses the challenges faced by individuals who lose their health insurance plans and the legal means to ensure their rights are protected. The number of cancellations has increased, and while the law prohibits insurance companies from canceling contracts for those under life-saving treatments or palliative care, communication between patients and insurers can be complicated due to unclear contractual clauses. The regulatory body, INS, is not always involved in disputes, and recent reports indicate cancellations occurring overnight. Health insurance plans are becoming increasingly expensive, making it difficult for individuals to maintain coverage. To protect their rights, individuals must understand their level of coverage and consult appropriate authorities regarding procedures and treatments covered by insurance. When consumer rights are not enforced by the National Agency for Health Surveillance (ANS), judicial intervention becomes necessary. However, Elane acknowledges that this process can be complex and time-consuming. She concludes the segment by wishing viewers a good weekend until the next episode.
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