Summary of 14 Effective Conflict Resolution Techniques

00:00:00 - 00:10:00

This video discusses 14 effective conflict resolution techniques that can help to reduce the tension and anger that often accompany disagreements. The techniques discussed include not taking things personally, paying close attention to nonverbal communication, and using humor when appropriate. The video emphasizes the importance of resolving conflicts over being right, and the 48-hour rule is also mentioned.

• 00:00:00 These six conflict resolution techniques can help to reduce the tension and anger that often accompany disagreements, and can ultimately lead to a resolution.
• 00:05:00 The video discusses 14 effective conflict resolution techniques. Some of the techniques discussed include not taking things personally, paying close attention to nonverbal communication, and using humor when appropriate. The video emphasizes the importance of resolving conflicts over being right, and the 48-hour rule is also mentioned.
• 00:10:00 This video discusses 14 effective conflict resolution techniques, including humor. Humor is used as a way to break the tension and focus on something other than the subject of conflict, and self-deprecating humor is one method for achieving this. A well-timed humorous remark might be all that is needed to calm emotions and make all involved parties more receptive to a practical resolution. Remembering the importance of relationships often helps in resolving conflicts, as do maintaining good relationships.