Summary of United — Introducing the ConnectionsSaver tool

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United has created a new tool called ConnectionsSaver which scans flights for passengers with tight connections and provides a hold recommendation to the gate agent. This should help to improve the chances of customers arriving at their destination on time.

• 00:00:00 The tool, called ConnectionsSaver, scans flights for passengers with tight connections and provides a hold recommendation to the gate agent. According to the video's narrator, ConnectionsSaver has saved connections for customers, with a large percentage of those flights arriving on time. The narrator says that ConnectionsSaver will soon be implemented at all of United's stations, with the goal of giving customers the best chance to get to their destination on time.