Summary of Estructura organizativa hotel

00:00:00 - 00:10:00

This video discusses the organizational structure of a hotel, focusing on the department of reservations and reception. It covers different aspects, such as location, category, and stars. It also discusses activities that determine the organizational structure, such as marketing and service. The video provides an example of a geographic organizational structure, where different departments are responsible for different areas of a hotel.

• 00:00:00 In this video, we discuss the organization structure of a hotel. We focus on the department of reservations and reception. Hoteliers are people who provide professional and habitual services of lodging and accommodation. In 2012, the organization of hotel services was defined as comprising all commercial establishments that provide room and food services to tourists. Hotelier was first mentioned in France in the year 312 BC. At that time, taverns or inns were the first establishments to move people around. In the year 117 after Christ, in Rome, we find hotels without luxury offering roof beds and sometimes food. In the year 622 during the ancient period, inns were being opened while holy crusades were happening. In the year 176 AD, monasteries were created for traveling without paying. In the reign of King Louis XV, in the year 1765, the topic of hotel lodging was introduced in France. In the year of 1794, one of the first restaurants opened with the name of "Bollinger Hoteles." In 1824, Mountain House was the first great hotel of vacations. In 1874, the Place Hostel became the most luxurious of its time. In 1946, Hilton Colon was incorporated. In 1952, the Holiday Inn was created. In 1956, the Travelodge
• 00:05:00 This video discusses the organizational structure of a hotel's reservation department, focusing on small and medium-sized hotels. We then look at an organizational structure for a hotel with a large guest population. Finally, we look at an organizational structure for a hotel's reservation department in which the receptionist, cajeros, telephonists, elevator operators, and porters are all present.
• 00:10:00 This video discusses the organizational structure of a hotel. It covers different aspects, such as location, category, and stars. It also discusses activities that determine the organizational structure, such as marketing and service. The video also provides an example of a geographic organizational structure, where different departments are responsible for different areas of a hotel.