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The speaker recounts their frustrating experience at the bank in their rural town, expressing frustration with limited banking services, long wait times, and the lack of availability of bank personnel. They criticize the bank for charging fees for services that are not adequately provided and express frustration at the lack of alternatives due to the mandatory requirement of having a bank account . The speaker highlights the inconvenience of having to travel to other towns on specific days to handle banking matters and expresses their intention to switch banks and file a complaint.
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