Summary of An FBI Negotiator’s Secret to Winning Any Exchange | Inc.

00:00:00 - 00:30:00

The former FBI negotiator describes the importance of having a positive mindset, making small shifts, and using empathy when negotiating. He offers advice on how to win any exchange, including how to get a father to say no to allowing his son to go on a dangerous adventure.

• 00:00:00 The FBI negotiator discusses the importance of keeping a positive mindset in negotiations, the power of mirror neurons, and how making small shifts can have a big impact.
• 00:05:00 The FBI negotiator explains that a kidnapping business model in Haiti is a great business model, as it is a commodity business. He also points out that if a kidnapping victim knows someone who is helping them, the victim is less likely to be intense in their interactions with that person, and the victim is more likely to be successful in negotiations.
• 00:10:00 The video presenter discusses how Haitian kidnappers have changed their tactics in recent years, and how a negotiation skillset can help in getting a kidnapped person released. He offers a few advice on how to avoid becoming addicted to yeses, and how to better understand when a yes is a genuine yes.
• 00:15:00 The video discusses how to win any exchange, starting with breaking the habit of asking people too many questions. It describes how FBI negotiator Jack Welch used a real-life example of how he managed to get a father to say no to allowing his son to go on a dangerous adventure.
• 00:20:00 The FBI negotiator explains how to win an exchange with terrorists. By repeating the points made in the negotiation plan, you can get the terrorists to agree to a lower ransom.
• 00:25:00 The former FBI negotiator describes the difficulties of negotiating with terrorists, particularly those who are sociopaths. He offers advice on how to overcome these difficulties and remain successful.
• 00:30:00 The FBI negotiator discusses the importance of treating others with respect and appreciation in order to create a positive working relationship. He emphasizes the importance of empathy, which can be used in a positive way to interact with people. Finally, he encourages the audience to take his free newsletter and sign up if they want to improve their career.