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This video discusses the characteristics of services tourism, which is a type of tourism that involves using services instead of consuming traditional tourist products. The video describes the five intangible characteristics of services tourism: indisociability, perecedero, variablility, imprecision, and permanence. The video also discusses the four tangible characteristics of services tourism: intangibles, the product, the seller, and the buyer, and the two intangible characteristics: experience and emotions. The video provides a brief history of services tourism, which began with the advent of air transportation in the 1920s.
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