Summary of Cómo comunicarnos con asertividad. Estrella Montolío, lingüista y profesora.

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Estrella Montolío, a linguist and professor, explains how to communicate assertively by using various linguistic techniques. These techniques include using "I" instead of "you" when expressing criticism, making a request instead of a complaint, and being specific and avoiding ambiguity. Montolío emphasizes the importance of language and word selection and recommends practicing assertiveness to improve communication skills. Moreover, she emphasizes the significance of being specific and concrete while providing feedback to others to ensure that they feel truly observed and appreciated. This approach helps in facilitating productive conversations that benefit everyone involved.

  • 00:00:00 In this section, Estrella Montolío explains how to communicate assertively by using various linguistic mechanisms or techniques. One technique is using "I" instead of "you" when expressing criticism to someone to avoid making them feel personally attacked. Another technique is to make a request instead of a complaint, putting responsibility on oneself and not on the other person. Being specific and avoiding ambiguous instructions or critiques can also promote assertive communication. Montolío emphasizes the importance of language and word selection and suggests practicing assertiveness to improve communication skills.
  • 00:05:00 In this section, Estrella Montolió, a linguist and professor, emphasizes the importance of being specific and concrete when evaluating or providing feedback to others, whether it be a student or a child. By doing so, the person receiving the feedback feels that the evaluator has truly observed and recognized their efforts, rather than relying on cliché comments. This approach helps facilitate more harmonious and productive conversations that benefit everyone involved.

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