Summary of GMT20221006 192117 Recording 1920x1080

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00:00:00 - 01:00:00

The video discusses the company's plans for the next year, focusing on the areas of internal readiness, product development, user experience, and service and support. The leadership team plans to close out the year by meeting in December at the Apollo strategy Labs in Pasadena, California, to discuss how they will approach 2023.

  • 00:00:00 This woman tells the story of how she found her current job and how her previous jobs have all been in the same area.
  • 00:05:00 The video discusses how people in the past had to wait longer for phone calls to end, as there were fewer phone calls made in comparison to today.
  • 00:10:00 This YouTube video introduces the upcoming meeting, explains the rules for leaving videos behind, and shares the first two winners of the upcoming raffle.
  • 00:15:00 This quarter's All Hands meeting is focused on AriesCon, Aries next gen, and code structure improvements.
  • 00:20:00 This YouTube video discusses the requirements on behalf of the customers and introducing testing automation to prevent those bugs. It also introduces next-gen, which is a strategy to build a more intuitive system that has a excellent user interface and user experience.
  • 00:25:00 The video discusses the company's priorities for the next year, focusing on the areas of internal readiness, product development, user experience, and service and support. The leadership team plans to close out the year by meeting in December at the Apollo strategy Labs in Pasadena, California, to discuss how they will approach 2023.
  • 00:30:00 The Texas environment is different from California's, with more large districts and fewer small ones. The Texas Computer Cooperative (TCC) is a key player in the Texas education system and is popular with small districts.
  • 00:35:00 The company has been trying to get a relationship with a regional center to provide support for its Ascender platform, but has been unsuccessful. Recently, they have started a new relationship with Region Three, which is located in Victoria, Texas. This relationship is risky because the regional center is being pressured to stop supporting the sender if they choose to support Ascender. However, the timing of this relationship is important, as it allows Region Three to start supporting Aries earlier than if they waited until they had to stop supporting the sender.
  • 00:40:00 This company is working towards expanding its support and training staff in the Texas Market, in order to provide incentives for smaller schools to switch to Aries. They are also partnering with other companies in order to provide a more complete support and training experience.
  • 00:45:00 The video discusses the progress of the Aries next-gen project, which includes the completion of security code sets, the development of school and district options, and the risk assessment and the creation of action plans for over a hundred critical risks. The video also mentions the development of a road map alternatives.
  • 00:50:00 The video explains that the timeline for GMT20221006 is currently scheduled to begin in January, and that the goal is to make 47 strategic districts confident in their ability to continue using Advanced Data Integrations with Aries next-gen. The video also explains that there are six possible solutions for addressing these needs, and that two were eliminated because they were not necessary or too complex. The final four solutions are a data warehouse that will look like the Aries classic data structure, a mySQL database for the districts, a code-based REST API, and internal features for data imports and exports.
  • 00:55:00 The video discusses the product division's strategic objectives for the year 2020, which include releasing Transformations and Rule sets, as well as Employee Appreciation. A new team member, Rebecca, has been added to the product division, and the division's focus is on maintaining the company's legacy systems.

01:00:00 - 02:00:00

The video provides an overview of the company's plans for the upcoming quarter, with a focus on sales, customer service, and cyber security.

  • 01:00:00 The product division objective for Q4 is to include at least one MLP component on each developed feature for next-gen. This will ensure that Aries next-gen is loved by Vanguard users, and that system standards are in place to maximize user experience.
  • 01:05:00 The company plans to make enhancements to its system this quarter in order to improve its ability to meet the needs of its customers. Among these enhancements is a new strategic customer Dev requirement for summer 23, which will require the development of new customer relationships and training. Another key goal is to create a backlog of work items to be completed by the end of the year, and to schedule them for future Sprints. Finally, the company plans to surveil its stakeholders and deliver the required information in a timely manner.
  • 01:10:00 The video introduces the new team members and employees who have moved around within the CX Division in the last quarter. The implementation team has welcomed Rhonda King from Midland, Texas, Glenda Pulliam from Richardson, Texas, and Imran Farouk and Sandra House from Plumas Lake, Northern California. Finally, Flaviolis Cisneros will be joining the team from Turlock.
  • 01:15:00 In Q3, CX achieved remarkable outcomes by focusing on eliminating the impact of peak period on customers, implementing data-driven decisions, and continuing incentives and support.
  • 01:20:00 The video discusses the processes and procedures that are used by the Aries Support department. The main points are that tickets come through the support portal, get categorized, and are worked on by analysts or first level back-end support staff. If an issue is determined to be data-related, it is escalated to the Data Administration team. If it is within Aries Support, it is escalated to Adi and Michelle. If it is a support issue, it is also escalated to sales and training.
  • 01:25:00 The video discusses the goals for the upcoming quarter, which includes redefining the CX org chart to match the needs of next-gen customer onboarding, continuing efforts in developing a Learning and Development structure for the division, and piloting the new l d model with the Region 3 staff.
  • 01:30:00 The transcript excerpt describes the efforts of the CX division in Q3, which included increased sales and open opportunity rates in Texas.
  • 01:35:00 The video discusses the goals of the sales division for Q3, which include increasing the pipeline to six million dollars and sponsoring an event to connect with other superintendents.
  • 01:40:00 The video discusses the Q3 and Q4 goals for the Aries timeline project, which include completing sales and marketing documentation, and branding. The company is also working to move hosting clients to phase one of next-gen and to reduce travel costs.
  • 01:45:00 The video discusses how cost savings have been achieved in recent years, with particular emphasis on the new California sales territory. New programming requests have not been made by the sales team, and internal marketing and communication efforts are still in development. The two additional objectives are aligning sales and finance forecasting budgeting and revenue targets, and streamlining revenue tracking in order to align it with fiscal year planning.
  • 01:50:00 The narrator of this video provides a brief overview of the company's goals for the year, including a focus on increasing sales, maintaining customer satisfaction, and continuing to improve IT services.
  • 01:55:00 The video discusses the company's plans for the third quarter of 2020, focusing on their goal of becoming better customer advisors. They also mention their focus on vendor relationships and cyber security.

02:00:00 - 02:15:00

Aries Corporation is committed to improving its communication process and has made cyber security a priority. In the upcoming fiscal year, the company plans to focus on revising and standardizing the performance review process, establishing division budgets, and assisting employees with setting career goals.

  • 02:00:00 The video discusses the improvements that Aries is making to its communication process, including focusing on AWS, datadog, and unipoint as strategic partners, and reducing costs. Cyber security is also a priority, and in November, the company will be instituting annual cyber security training.
  • 02:05:00 This Youtube video provides a refresher on best practices for using technology, particularly in 2019. It discusses the importance of customer centricity, growth, and leadership, and highlights some accomplishments by the team.
  • 02:10:00 In Q3, the organization's primary goal was to ensure that all staff understood their roles and were equipped to execute them. Additionally, the organization continued to focus on promoting fiscal responsibility and developing next-gen processes. In Q4, the organization plans to revise and standardize the performance review process, establish division budgets, and assist employees with setting career goals.
  • 02:15:00 The video discusses the upcoming fiscal year, which is July 2023 to June 2024. The video also discusses updates to spending guidelines and a partnership with VPS to better understand financial needs across the company. Finally, the video announces the winners of 50 Amazon gift cards.

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