Summary of How to set SMART objectives for customer success teams? | Thomas Wittig

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In this video, Thomas Wittig explains how to set SMART objectives for customer success teams. These objectives should be specific, measurable, achievable, relevant, and time-bound, and should be based on the customer's goals and needs. This will help ensure that the team is able to successfully meet the customer's needs and achieve their goals.

  • 00:00:00 In this video, Thomas Wittig explains how to set SMART objectives for customer success teams. These objectives should be specific, measurable, achievable, relevant, and time-bound, and should be based on the customer's goals and needs.

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