Summary of Design Thinking in Practice

00:00:00 - 00:15:00

This video is about how to apply design thinking in a practical context, with a focus on data collection and analysis. Reesh and Laura share their experiences using design thinking in their work, and offer advice for others who are interested in doing the same.

• 00:00:00 Areej Aljarba tells the story of how she applied design thinking to practice design thinking in her work at a financial corporation. She outlines the six phases of design thinking and explains how to synthesize data, empathize with front-liners, host a show workshop, hypothesize, prototype, test and validate, and involve allies.
• 00:05:00 This YouTube video, followed by a 1-paragraph summary, is about how to implement design thinking in a practical context. Reesh discusses the obstacles she faces when implementing design thinking, such as resistance from stakeholders, and how she addresses these challenges. She recommends using the skeleton framework to help stakeholders understand and appreciate the benefits of design thinking.
• 00:10:00 In this video, Laura shares how she applied design thinking in her work as a service manager at a bank. She describes how she developed a hypothesis and how the most difficult part of the process was convincing others of the need for data and a study. She offers advice for audience members who are trying to find their way in the design thinking process.
• 00:15:00 The video discusses the value of design thinking in practice, and how a research team can be valuable in that process. It also mentions how journey mapping can help with the process.