This TED talk by Julian Treasure discusses the importance of listening, and provides tips on how to improve your listening skills. The talk begins with a discussion of the dryer example, which illustrates how mundane sounds can be interesting if you pay attention. The talk then goes on to discuss listening positions, which are a "scale of listening positions" that can be used to better understand what is being said. The talk also includes a acronym, RASA, which stands for "Receive," "Appreciate," "Summarize," and "Ask." The talk ends with a discussion of how listening is important, and how the TED community is capable of anything.