Summary of The Art of Active Listening | The Harvard Business Review Guide

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The Harvard Business Review has a guide on how to be a better listener, which includes being active and noncompetitive, reflecting on the goals of the conversation, and asking questions based on what may have been left unsaid. This can help leaders communicate better with their employees.

  • 00:00:00 The Harvard Business Review guide provides techniques for becoming a better listener, including being active and noncompetitive, reflecting on the goals of the conversation, and asking questions based on what may have been left unsaid.
  • 00:05:00 The Harvard Business Review Guide urges leaders to develop the skill of active listening, which can be a better way to communicate with employees. Leaders should ask themselves how they usually listen, reflect on what the other person may need from the conversation, and be careful not to share their own experiences instead of hearing what the speaker is trying to say. Leaders should also ask good questions and be careful not to get in their own way.

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