Summary of O QUE É COMUNICAÇÃO ASSERTIVA?

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The video discusses the concept of assertive communication and offers tips on how to be more assertive in communication. Assertive communication is communication that is assertive, meaning that the speaker takes control of the conversation and establishes their own validity. The main points made are that communication can be assertive in three ways--through firmness, objectivity, and clarity. When communicating, it is important to be aware of your audience and to convey your message in a way that they can understand.

• 00:00:00 The video discusses the concept of assertive communication, which is communication that is assertive, meaning that the speaker takes control of the conversation and establishes their own validity. The main points made are that communication can be assertive in three ways--through firmness, objectivity, and clarity. When communicating, it is important to be aware of your audience and to convey your message in a way that they can understand. Finally, the speaker offers some tips on how to be more assertive in communication.
• 00:05:00 The video discusses the benefits of communication assertiveness, and provides a three-step guide for becoming more assertive. First, you need to be honest with yourself, and believe in what you're saying. Second, use your time wisely, and respect your customer, as well as your interlocutor. Finally, be clear and concise with your message, so that your listener understands and agrees with you. These principles will help you overcome shyness and stress, and achieve better results in your relationships.