Summary of How To Get Better Deals Through Negotiation | Chris Voss

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00:00:00 - 01:00:00

Chris Voss discusses how to get better deals by negotiating. He recommends playing off of the other person's emotions and being tactful in order to maintain a relationship. He also mentions that it is not a sin to not get a deal, it is a sin to not follow through with negotiations.

  • 00:00:00 Chris Voss discusses how to get better deals through negotiation, focusing on how to avoid the "annoyance penalty" and "aggravation tax." He advises using a "Blackstone method" to assess the aggravation tax, and advises being playful and pleasant when negotiating.
  • 00:05:00 Chris Voss discusses how to get better deals by negotiating. He recommends playing off of the other person's emotions and being tactful in order to maintain a relationship. He also mentions that it is not a sin to not get a deal, it is a sin to not follow through with negotiations.
  • 00:10:00 According to Chris Voss, it is important to walk into a negotiation with as much information as possible in order to be as prepared as possible. He also advises against asking people if a particular time is a good time to talk, as it can be counterproductive.
  • 00:15:00 Chris Voss discusses the importance of preparation for a negotiation, highlighting the need to gather information and understand the other party's perspective. He also discusses the use of tactical empathy, which is the ability to understand and empathize with the other party, in order to get what you want.
  • 00:20:00 Chris Voss discusses how to get better deals by using negotiation tactics, including mirroring and calibrating no's. He also shares a secret about successful negotiators - husbands.
  • 00:25:00 Chris Voss discusses how to get better deals by negotiating with someone while maintaining their emotional intelligence and EQ. He emphasizes the importance of listening carefully to understand the other person's reasons for requesting what they are asking for, and of being willing to draw things out to build trust. If the negotiation is slipping away from either party, it is important to bring it back to the original topic. If the negotiation is not going well, it is important to address the issue head on.
  • 00:30:00 In this video, Chris Voss talks about how to get better deals through negotiation. He says that the key is to change the focus from "what do I do for me" to "how do I make the best deal for us." This can be done by thinking about the situation from the other person's perspective and being very clear about what you want. Finally, he recommends that you prepare for the negotiation by patting down the person you're talking to for weapons, identification, and any other dangerous items, and making sure that they are aware of your intentions.
  • 00:35:00 Chris Voss teaches a negotiation course at USC and tells a story of how he killed Jack Welch with a stroke. He offers low stakes negotiation practice scenarios, including ordering drinks from Starbucks, that can be used in everyday life.
  • 00:40:00 In this video, Chris Voss discusses how to get better deals through negotiation. He talks about how conversations with family and friends can be a good way to practice negotiation, how to be easy to talk to, and how to remove barriers before negotiations.
  • 00:45:00 Chris Voss discusses the importance of negotiating and how to get better deals. He tells a story of how he helped a client get a lower commission rate.
  • 00:50:00 Chris Voss discusses how being a control-oriented negotiator can be dangerous, and how confirmation bias can lead to mistakes. He suggests that negotiators should try to be deferential in order to project power, and that being aware of confirmation bias is important in gathering information.
  • 00:55:00 In this video, Chris Voss discusses how to get better deals through negotiation by understanding the different emotions that are involved. He then goes on to describe how to deal with someone who is determined to be in control, by stating your position and staying true to it.

01:00:00 - 01:00:00

Chris Voss offers some great tips on how to get better deals through negotiation by being honest and sticking to the terms of the discussion. He also provides a strategy for combating those who might lie or try to deceive during the negotiation, which is sure to come in handy.

  • 01:00:00 Chris Voss provides advice on how to get better deals through negotiation, focusing on being honest and sticking to the terms of the discussion. He also provides a strategy for combating those who might lie or try to deceive during the negotiation.

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