Summary of Really, You've Got to Be Kidding Me #045

00:00:00 - 00:05:00

The video discusses a customer's experience with a dealership, in which they were told they would have to buy the car themselves in order to get the residual value. The customer then went on to say that getting auto insurance for a pre-owned car can be profitable. The video also discusses how Hertz has been falsely arresting people and how the company is using outdated inventory systems to track its vehicles.

• 00:00:00 The video discusses a customer's experience with a dealership, in which they were told they would have to buy the car themselves in order to get the residual value. The customer then went on to say that getting auto insurance for a pre-owned car can be profitable.
• 00:05:00 In late 2021, 160 people came forward and claimed that Hertz had falsely arrested them, some of which happened after renting vehicles. In response, Hertz attempted to downplay the number of arrests, acknowledging that it had happened but only to point zero one four percent of renters. Five more customers have recently come forward with similar reports. Their claims are being backed up by the whistleblowers' accounts of the company using outdated inventory systems to track its Vehicles. All five of the customers allege that they were arrested at gunpoint over the rentals, and that the arrests happen in the summer of 2021, right after the company emerged from bankruptcy. This is significant because up until recently, all the arrest cases had been handled in bankruptcy court.