Summary of Operación - Cláusula 8 ISO 9001:2015

00:00:00 - 00:15:00

Operación - Cláusula 8 ISO 9001:2015 is a YouTube video that discusses the importance of following ISO 9001:2015 standards when designing and developing products and services. The video reviews key practices that should be followed, potential consequences of failing to do so, and the need for documented information to support these controls.

• 00:00:00 The Cláusula 8 of ISO 9001:2015 deals with planning, implementing, and controlling operational processes. The organization must plan, implement, and control processes to meet quality requirements. There are several aspects to this communication, including information about products and services provided, responding to customer inquiries, and maintaining customer data. When a customer does not provide documented requirements, the organization must confirm the requirements before accepting them. The organization must also keep documentation of the review and any new requirements for products and services. When design and development of products and services is necessary, the planner must determine the essential requirements, functional requirements, and performance requirements. Furthermore, prior activities of design and development must be documented, and legal and regulatory requirements must be taken into account. Once the design and development process is planned, the necessary resources must be acquired, and verification and validation of activities must be performed. Finally, ongoing process control is necessary to ensure that products and services meet customer expectations.
• 00:05:00 This YouTube video discusses the importance of following ISO 9001:2015 standards when designing and developing products and services. It reviews key practices that should be followed, potential consequences of failing to do so, and the need for documented information to support these controls. The video also discusses changes to product design and development and how these should be managed. It provides guidance on the establishment and application of controls related to product quality, performance, and compliance with customer requirements. The video also covers the need for follow-up and measurement of products and services provided by external suppliers, and the need for appropriate authorization and monitoring of these suppliers.
• 00:10:00 The video discusses ISO 9001:2015, which focuses on controlling and accepting processes, as well as creating an appropriate infrastructure and working environment for operation of processes. It covers the selection of qualified personnel, periodic validation and revalidation, plan fulfillment capability assessment, pre- and post-delivery activities, and safeguarding and protecting customer and external supplier property. Finally, it provides guidance on how to identify and correct non-conformities, and how to keep track of changes.
• 00:15:00 The video explains ISO 9001, which includes graphs and examples of requirements. It provides downloadable templates so that each requirement of the ISO 9001 standard can be applied to your organization. You can start reading the ISO 9001 standard free of charge at the link we provide in the description. In addition, we invite you to subscribe to our channel, as we will be posting a new video about ISO 9001:2015 compliance next week.