Summary of How to Sell and Support Microsoft 365

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00:00:00 - 01:00:00

This video provides advice on how to sell and support Microsoft 365. The tips include how to become a partner, the different tiers of partnerships, and the benefits of being a partner. The video also discusses how to access the customer portal and manage licenses and products.

00:00:00 In this episode of Pod Nuts Pro, hosts Marvin B. and Mike Smith discuss how busy they are and how they're enjoying their time in Florida. Smith shares that he left Philadelphia in the middle of winter and arrived in Florida a few days ago, and it's currently 35 degrees outside. B talks about how he's enjoying the current weather in Florida and how much he's enjoying his time with his grandchildren and Christmas.
00:05:00 According to the speaker, he has been reselling Microsoft 365 for around three years, and he recommends using app river for Microsoft 365 reselling. Taco goes on to say that he switched to pax 8 a few years ago because they were the only company that could integrate with his PSA.
00:10:00 The speaker discusses how they became a Microsoft 365 partner, how they offer different types of services, and how they handle billing. They also mention that they have referrals for Microsoft 365.
00:15:00 The video discusses how to sell and support Microsoft 365, including how to become a partner, the different tiers of partnerships, and the benefits of being a partner.
00:20:00 This YouTube video provides tips on how to sell and support Microsoft 365. The video explains that Sureweb has a dedicated support rep and that Microsoft provides top-tier support through Paxate.
00:25:00 This video explains how to sell and support Microsoft 365, including how to access the customer portal and manage licenses and products.
00:30:00 The presenter discusses how Microsoft 365 is friendly to Massage Practitioners (MSPs), explaining that while there are no fees for App River and Sureweb, Pax 8 charges 250 for the Pro features. They also mention that App River has changed their dashboard in the last two years, making it more confusing for older users.
00:35:00 This YouTube video provides tips on how to sell and support Microsoft 365. Sureweb offers assistance with the onboarding of customers, and the author has successfully migrated email accounts between different providers without any issues.
00:40:00 Microsoft 365 migrations can be difficult and require specialized assistance. In this video, two Microsoft 365 resellers share their experiences with migrations. One reseller notes that they have used Bit Tightened for all their migrations, while the other says they have done all their own migrations using App River. Both say they are satisfied with their vendor, but note that there are occasionally unforeseen issues that require vendor assistance.
00:45:00 This individual has had positive experiences with Microsoft 365 support, but has also experienced one problem in the past. Microsoft 365 is generally reliable, but there are occasional issues.
00:50:00 Microsoft 365 is a powerful work platform and on personal side, it can be overwhelming for clients to figure out how to use it all. Microsoft 365 resellers offer support and guidance to help clients get the most out of the platform.
00:55:00 This YouTube video provides advice on how to sell and support Microsoft 365, including tips on how to integrate Microsoft 365 with other technology, and how to manage clients and work remotely.

01:00:00 - 01:05:00

This YouTube video provides tips on how to sell and support Microsoft 365. The presenter, Mike Paco, discusses the benefits of the platform and how to market and sell it to customers. The video also features a discussion of Pax, a Microsoft tool that simplifies the process of distributing software. Finally, the video provides tips on how to find and support specific episodes of the podcast.