Summary of Dorie Clark and Erica Dhawan - Digital Body Language

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In the video, Dorie Clark and Erica Dhawan discuss digital body language and how it can be used to create successful personal and professional relationships. Clark recommends being self-aware of your body language and its interpretation, and Dhawan recommends using her digital body language toolkit to help create norms for successful meetings.

  • 00:00:00 Digital body language is the cues and signals we send through our digital communication that make up the subtext of our messages. It is important for both personal and professional success.
  • 00:05:00 Digital body language, or the use of body language in online communication, can be tricky to read and understand. The speaker in this video recommends being self-aware of your body language and how it is being interpreted, in order to create trust and connection. Other examples of digital body language discussed include video communication and email communication.
  • 00:10:00 The video features Dorie Clark and Erica Dhawan discussing digital body language. Dorie Clark emphasizes the importance of being yourself and Erica Dhawan explains that there are digital unconscious biases which play out in our communication. Clark encourages viewers to think about situations and adapt their body language accordingly, rather than blindly following traditional norms.
  • 00:15:00 In this video, Dorie Clark and Erica Dhawan talk about digital body language. Clark discusses how response time and anxiety can impact our ability to communicate effectively, and Dhawan asks how we can slow down when we feel pressured to respond quickly. Clark recommends practices such as setting response time expectations in emails, giving people time to think before responding, and creating a culture of not rushing. Dhawan asks if Clark has any advice for introverted people, and Clark shares advice for leaders about response time.
  • 00:20:00 Dorie Clark and Erica Dhawan discuss the importance of thoughtful digital body language and how it can help create successful meetings. Clark recommends using her digital body language toolkit to help create norms for successful meetings. If a leader or facilitator is not up to snuff, Clark recommends exiting the meeting.
  • 00:25:00 The video discusses digital body language best practices, including the use of group chats to avoid turn taking, the use of digital adapters, and the importance of trust. It also discusses the use of digital body language to engage clients and pitch to clients.
  • 00:30:00 Dorie Clark and Erica Dhawan discuss digital body language, with Dorie saying that virtual backgrounds can feel fake or not right depending on a person's preference. Erica Dhawan offers a tool kit for conducting business meetings on top of a golden gate bridge, and also discusses her blog, Dorie Clark, and her work with Newsweek.

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